Sign up

The Jackpot City Bingo sign up is really straight forward although the form is displayed as a pop-up so you will need to make sure your browser allows them for this site. They ask only basic questions such as your name and address and get you to set up a username and password as per usual.

Design

The website manages to strike just the right balance between sleek and girlie so while it is predominantly decked out in various shades of pink it doesn't come across as too sickly. Their quirky 'Betty Boo' style character helps give the site an individual, tongue-in-cheek feel that's carried through the site.

Usability

Jackpot City Bingo do a really good job of making their site both enjoyable and easy to use. The bingo lobby clearly displays all of the games currently running, along with the ticket prices, jackpots and number of players in each room. They also include the schedule of upcoming games for each room which makes it really easy to decide when and where to play.

The bingo rooms themselves are really intuitive to use and are set out in a way that means you have all the information and features you need to hand, without appearing cluttered. Everything from buying tickets to chatting is made supremely easy and the whole site reorders itself to accommodate a window for mini games when you decide you want a break from bingo. They even display your total balance, stakes and losses to date in each bingo room so you can keep track of how you're doing.

The 'account' section of the site is really comprehensive too and it makes everything from depositing to keeping an eye on your transactions hassle free.

Games

They have a really good selection of both bingo-related and mini-games on offer with 90 ball, 75 ball, speed and pattern bingo all available. While their selection of mini games might not be as extensive as some other sites their slots, number games and scratchcards are all really high quality and worth a play.

Jackpots

While Jackpot City don't often offer the 'headline grabbing' jackpots boasted by other sites they are really generous with their rewards. There is usually at least 3 progressive jackpots on the go and daily promotions offering guaranteed jackpots definitely help make playing worthwhile.

Chat

Jackpot City's CMs are amazingly friendly and they do a good job of making you feel like a regular even if its your first time playing with them. They run a great selection of chat games that keep you entertained when you're waiting for bingo to start, not that they really need to as conversations seem to flow with ease between members.

Support

24/7 support is available on Jackpot City Bingo and you can contact their cheerful customer services either by phone or using live chat. On the whole they're really helpful and get things sorted quickly and efficiently. It is worth looking at their 'FAQ' section before you get in touch though as this in itself is pretty comprehensive and should answer most of your questions.

Security

It's clear that Jackpot City Bingo take your personal security very seriously as even their live chat is protected by a security system. They use the latest encryption technology across the site to ensure that any data you enter remains private.