Sign up

The Jackpotjoy Bingo sign up is a little different from most other bingo sites. You start off by choosing your screen name and password (nothing out of the ordinary) but then have the choice to 'play for real' or 'play for free'.

Choose the latter and you'll automatically be redirected through to the live site where you'll be able to play for nothing with the prize points you get for signing up. However, to take advantage of the free games you will need to make sure you select the 'practice for fun' options where directed. Be warned though, you're not actually able to play bingo for fun, only crediting players can take part.

If you choose to 'play for real' you'll be taken through the rest of the sign up process which involves entering details such as as your name, address and payment details (they accept either credit card or Neteller).

While the Jackpotjoy sign up isn't actually much longer than the equivalent on other bingo sites that require your credit card details before you play, they break up the process into 4 different steps on 4 separate pages and this does make it feel somewhat more laborious however you only need to complete it once so it's not that bad.

Design

The Jackpotjoy bingo site channels an 'old school' vibe and you get the impression that it hasn't undergone too many redesigns since its launch over 6 years ago. However, despite this it's incredibly simple to use with all the games available set out in list format. Rather handily they display both the current and progressive jackpots running in each of their big rooms down the right side bar and this can be really useful in helping you decide where to play if you're set on a big win as unlike many other bingo sites they don't have a bingo lobby displaying this information.

The bingo rooms themselves are really nice and colourful and are set out really clearly with an unusual design that helps them to stand out from some of the more generic bingo offerings out there. One of their more noticeable features is that they have a huge chat box that spans the height of the screen and this is really handy for getting the gist of conversations when you join a room.

Usability

Jackpotjoy bingo is an incredibly easy site to use as the layout is so simplistic. Once you're logged in you simply need to choose a game to play, click on the listed link and you're away.

The games rooms are equally simple to use and everything from the specially included instant games box at the bottom of each page to the easy pre-buy ticket option is set up to make your bingo playing life hassle free.

Games

It's the amazing range of entertaining games on offer that is the main draw for Jackpotjoy bingo fanatics and for good reason. They have a hugely impressive selection of bingo rooms as well as a vast number of instant plays, slots and casino games and, to top it all off are able to offer 'big branded' games such as Price is Right bingo, Family Fortunes and Deal or No Deal slots.

Jackpots

Jackpotjoy bingo have managed to stay on top of the bingo ball for an impressive 6 years and their generous jackpots have done a lot to earn them their 'guru' status. With regular progressive jackpots, £30k super jackpots and many other big win games and giveaways they certainly know how to make playing with them worth your while!

Chat

As Jackpotjoy bingo is such a busy site there are always plenty of people in each of their chat rooms however they are never as buzzing as you'd expect. Potentially this is because the chat hosts don't seem to be as active as they are on other bingo sites. However, those that do take part in chat are always really warm and friendly and quick to make you feel welcome.

Support

Jackpotjoy have a really well organised, comprehensive question and answers section that will hold the answer to almost any question you have about the operation of the site. However, if the information you are looking for isn't there you can contact their customer services team via email or telephone.

While their customer services aren't quite as quick to deal with your questions as some other sites they don't do badly and aim to have most queries resolved within 24 hours which isn't a bad turnaround.

Security

Jackpotjoy bingo protect your personal details using the same 40-bit Secure Socket Layer digital encryption technology as that used by online banks. They also employ a 3rd party fraud monitoring service to protect their members further.